Frequently Asked Questions

What documents do I need for an initial consultation?
For a first meeting, please have your company registration records, recent bookkeeping files, and any relevant correspondence. This helps us gain a clear understanding of your current setup and recommend tailored solutions.
How long will it take to receive a response after submitting the form?
Once you submit our contact form, a team member at SmaProAccounting reviews your request and typically responds within one business day during Swiss office hours.
Can I arrange a virtual meeting with your team if I’m located outside Bern?
At SmaProAccounting, we employ thorough checks throughout every record to maintain precision and reliability. Our process includes reconciliations, systematic reviews, and alignment with local reporting requirements, helping each entry reflects the true state of your figures without overlooking any detail.
How do I start working with SmaProAccounting?
Begin by contacting our office via phone or the form on smmacountings.com. We will schedule an initial consultation to understand your business structure and reporting needs, then propose a tailored scope of service and next steps to get your records organized efficiently.
What industries do you support?
SmaProAccounting serves a wide range of sectors in Switzerland, including manufacturing, retail, professional services, and hospitality. Our team adapts methods to match the specifics of each field, helping you receive precise and context-aware accounting support.
Can you handle cross-border reporting?
Yes. We are experienced in coordinating with external parties and meeting requirements in multiple jurisdictions. Our network and expertise help align your figures and documents with both Swiss and foreign guidelines, facilitating smooth communications abroad.
How do you price your services?
We offer clear, tiered plans based on volume of transactions and required services. After reviewing your current needs, we provide a concise proposal that outlines all fees upfront. There are no hidden charges; you can review each item before committing to the engagement.
What makes SmaProAccounting different?
Our commitment to local expertise in Bern combined with personalized attention sets us apart. We focus on establishing a transparent partnership, adapting our approach to your operational cycles and keeping lines of communication open at every step.
Do you assist with software selection?
Absolutely. We evaluate your workflow and suggest suitable cloud-based or desktop solutions that integrate smoothly with your processes. After selection, we guide installation and train your team for an immediate and effective transition.
How is confidentiality maintained?
All client records are stored on secure servers with restricted access. We implement strict policies regarding data handling, and every team member signs non-disclosure agreements to protect the privacy and integrity of your information.
What is your onboarding process?
Onboarding begins with a detailed intake questionnaire and document review, followed by setting up your dedicated account in our system. We then conduct a kick-off meeting to establish workflows, deadlines, and contact points, helping a smooth integration.
How can I get a quote?
To receive a customized quote, reach out through the contact form or call +41766352976. Provide an overview of your current accounting setup and goals, and we will respond with a tailored proposal within two business days.