Terms of Service

Effective Date: January 1, 2025

Welcome to SmaProAccounting. These terms govern the provision of services through smmacountings.com, located at Bundesgasse 3, 3005 Bern, Switzerland. By accessing or using any category of service, you agree to these Terms of Service.

1. Scope of Services

1.1 Accounting Services

SmaProAccounting provides professional accounting and bookkeeping services tailored to your needs, including periodic reviews, consultations, and report preparation.

1.2 Information Products

We offer digital guides and training materials on accounting best practices and regulatory updates available for download.

1.3 Goods

Branded stationery and manuals delivered as physical items.

2. Order and Payment

All fees are stated in Swiss Francs and are payable before commencement of any service or delivery of products. Payment methods accepted are bank transfer and credit card.

3. Reimbursement Policy

We aim for satisfaction across all offerings. Please review the conditions for each category below.

3.1 Accounting Services

Standard services may be cancelled up to 7 days before the scheduled date. In such cases, fees will be reimbursed to the original payment source within 14 days of cancellation notice. Services booked with less than 7 days’ notice are non-reimbursable due to reserved time and resource allocation. Clients may transfer a scheduled session to another date by notifying us at least 7 days in advance.

3.2 Information Products

Digital materials are eligible for reimbursement within 14 days of purchase, provided no files have been downloaded or accessed. Reimbursements are processed within 10 business days of a valid request.

3.3 Goods

Physical items may be sent back in unused condition within 30 days of shipment for reimbursement. Customers cover shipping costs. We process reimbursements within 14 days of receiving the returned item.

4. Contact

To request a transfer or reimbursement, please contact us. For general inquiries, reach us at:

Address: Bundesgasse 3, 3005 Bern, Switzerland

Phone: +41766352976

Business ID: CHE-268.031.993

5. Governing Law

These terms are governed by the laws of Switzerland.